Customer Testimonials

I would like to take this opportunity to highly recommend Andrew Dolson of Symbology Enterprises Inc. My name is Joshua Scruggs and I am the Director of IT for Triad. We had an urgent need for some assistance with modifying a barcode duplicator’s firmware to support a last minute, high-profile project. Andrew responded at a late hour and came through with what we needed outside of normal business hours. He has been great to work with, and the support we received went above and beyond what we would normally expect. It has been our experience that if you need a great partner that has responsive customer service, you need look no further than Symbology Enterprises Inc.

The Symbology Barcode Duplicator that we purchased for our main library, circulation desk, has been a significant time saver for day-to-day operations. In this environment barcodes are torn, scraped, scribbled on, defaced, curled, faded and generally abused regularly, and need to be replaced. If they can be scanned at all this duplicator is a major advantage, especially when there are lots of barcodes that need to be replaced. If they cannot be scanned it’s easy to manually enter the scan code and generate a replacement barcode on the spot. It literally takes only a second to scan a barcode – and another second to print it. It doesn’t get much better – or faster – than that. From an IT perspective it has been a good solution and circulation was ecstatic when it arrived! Once it’s setup it’s virtually maintenance free – just add new labels and change the ribbon as needed. I was surprised at how popular it became in such a short period of time.

We are a trailer manufacturing company and we wanted a way to track when our trailers left our facility. We convert our VIN to a barcode and we wanted to scan that barcode to create a label that printed the barcode and a human readable number while simultaneously encoding the RFID. Andrew was able to do just that. We scan our work order and the Zebra Printer prints and encodes the label simultaneously, to which we then apply to our trailers. We use RAIN Readers and Antennas to monitor and track the trailer in our facility all the way through until the trailer leaves our facility.We want to ‘Thank’ Andrew and Symbology for helping us to achieve and implement this solution.

Tracking serialized components in our trains at Kawasaki used to be a daunting task. Routine changeout of serialized items, and barcode labels that are concealed after installation would cause endless hours of unnecessary work removing parts to ensure serial numbers are accurately captured.The barcode duplicator has improved our process by allowing all parts with concealed barcodes to have an additional duplicate barcode applied to a location that is scannable after installation. This has eliminated the unnecessary and wasteful labor that we used to use to remove the parts just to allow QC to scan the concealed label. This has saved Kawasaki hundreds of hours of labor in the short time we have had it in use.

TRIAD
Manufacturing Inc.

San Jose State University’s
Dr. Martin Luther King Jr. Library

US Embassy Kingston, Jamaica

Delco Trailers

Kawasaki Motors

United Parcel Service

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TRIADManufacturing Inc.